Privacy Policy
Paris Avenues
At Paris Avenues, we respect your privacy and handle your data with the same care we put into selecting our fragrances. This policy explains what data we collect, why we collect it, who we share it with, how we protect it, and your rights over it.
This policy applies to the Paris Avenues online store, its app, and all its services, and should be read together with the Terms and Conditions.
1. Who We Are
The entity responsible for your data is Paris Avenues Store for Communications and Information Technology, owner of the Paris Avenues online store, Commercial Registration No. 2050240846, Kingdom of Saudi Arabia.
2. Data We Collect
Data you provide:
• Account and order data: your name, mobile number, email address, shipping address, and order history.
• Optional data: such as date of birth and gender, if you choose to add them to your account.
• Your messages: the content of your communications with customer service, exchange requests, and the reviews you post.
Payment data: Payments are processed through licensed payment service providers. We do not store your full card details, and they are encrypted before being sent to the relevant financial institution.
Data collected automatically when you use the Store:
• IP address.
• Device type, browser, and operating system.
• The pages you visit and how you interact with the Store, such as clicks and scrolling.
• Data collected by cookies and analytics tools.
You can browse the Store without creating an account. However, placing an order requires the data needed to process and deliver it.
3. Why We Use Your Data
• Fulfilling your order: preparing and shipping it to you within Saudi Arabia or to the GCC countries, and keeping you updated on its status.
• Payment and security: processing payments, verifying orders, and preventing fraud.
• Customer service: responding to your inquiries and handling exchange and compensation requests.
• Wallet: managing your wallet balance and gift credits.
• Legal obligations: such as issuing tax invoices and keeping records.
• Improving the Store: understanding how the Store is used to improve the shopping experience.
• Marketing: sending offers and news by email, SMS, or WhatsApp, only with your consent. You can unsubscribe at any time.
4. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We share only what is necessary with the following parties:
• Shipping and delivery companies: such as SMSA and the Store's own delivery couriers. We share your name, mobile number, and shipping address with them to deliver your order and send you a tracking number.
• Payment service providers: to process payments and refunds.
• Salla: the technology platform on which the Store operates.
• Analytics and advertising tools: such as Microsoft Clarity and social media advertising measurement tools, to analyze Store usage and measure the performance of advertising campaigns.
• Competent government authorities: when legally required.
We may share aggregated statistics that do not identify any individual with our partners.
Some of these services may require processing data outside the Kingdom, such as delivering orders to GCC countries or using international service providers. In such cases, we comply with the regulatory requirements for data transfer.
5. Cookies
We use cookies for the following purposes:
• Essential: to operate the Store, such as saving your shopping cart and keeping you signed in.
• Analytics: to understand how the Store is used and improve it.
• Marketing: to show ads relevant to your interests.
You can decline or delete cookies through your browser settings. However, some parts of the Store may not work properly without them.
6. Protecting Your Data
• We encrypt connections to the Store using SSL.
• We restrict access to data to those who need it to perform their work.
• We apply measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
No electronic system is 100% secure. If your data is ever involved in a breach, we will handle it and notify the competent authorities as required by law.
7. Data Retention
• Account data: retained for as long as your account remains active.
• Order and invoice records: retained for the period required by applicable laws.
Once the data is no longer needed, we destroy it or convert it into a form that does not identify you.
8. Your Rights
Under the Personal Data Protection Law of the Kingdom of Saudi Arabia, you have the right to:
1. Be informed: know how and why your data is collected.
2. Access: view your data and obtain a copy of it.
3. Correction: correct or update your data.
4. Destruction: request the destruction of your data once it is no longer needed, subject to any data we are legally required to retain.
5. Withdraw consent: stop receiving marketing messages at any time.
To exercise any of these rights, email us at [email protected], and we will respond to your request within 30 days. If you are not satisfied with how we handle your data, you have the right to file a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA).
9. External Links
The Store may contain links to external websites. We are not responsible for the privacy practices of those websites, so please review their policies before providing them with any data.
10. Minors
Our services are intended for individuals aged 18 and over. We do not knowingly collect data from anyone under that age except under the supervision of a parent or guardian.
11. Updates to This Policy
We may update this policy from time to time and will publish the updated version on this page along with the date of the update. If the changes are material, we will notify you by email.
12. Contact Us
For any questions about this Privacy Policy, please email us at: [email protected]
